Privacy Policy

Last updated: October 9, 2024

Introduction

RAJSHREE PIPE INDUSTRIES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rajshreepipeindustries.shop or interact with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request quotes or product information
• Subscribe to our newsletters or marketing communications
• Contact us via phone, email, or other communication methods
• Visit our facility or attend our events

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device information and screen resolution

How We Use Your Information

We use the information we collect for the following purposes:

• Business Operations: To respond to your inquiries, provide quotes, process orders, and deliver our products and services
• Communication: To send you information about our products, services, promotions, and industry updates
• Customer Service: To provide technical support and customer assistance
• Website Improvement: To analyze website usage and improve our online experience
• Marketing: To send promotional materials and marketing communications (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

WhatsApp Marketing Communications

If you consent to receive marketing and promotional messages on WhatsApp, we may use your phone number to send you:

• Product updates and new product announcements
• Special offers and promotional content
• Industry news and insights
• Company updates and events

You can opt out of WhatsApp marketing messages at any time by replying "STOP" to any message or contacting us directly.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Business Partners: With authorized dealers and distributors to fulfill your requests
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.